Tree Apps PRIVACY POLICY

This policy sets out:

• The information we collect about you when you visit our website, use our products or services, or otherwise interact with us;
• How we use, share, store, and secure the information; and
• How you may access and control the information.

In this policy, “Tree Apps Limited” or “we” refers to Tree Apps of Unit 1110 11/F,Wang Lung St, 77-87, Tsuen Wan,Hong Kong and “Platform” means our website at www.tree-apps.com and our software, namely Tree Apps sites and applications.

In this policy, “personal information” refers to any data, information, or combination of data and information that is provided by you to us, or through your use of our products or services, that relates to an identifiable individual.

What Information We Collect About You

We collect the following types of information about you:

• Account and Profile Information: Name, email addresses, phone numbers, addresses (“Account Data”).
• Support Data: Information provided through support channels, such as when reporting a problem or interacting with our support team.
• User Content: Content provided through use of our products or services, such as store and product information.
• Preference Data: Communication, marketing, and other preferences set in your account or during surveys.
• Technical Data: Information about your device, IP address, browser type, and cookies (refer to our Cookies Policy).
• Usage Data: Information about your interaction with our Platform, such as pages visited, clickstream, and browsing methods.

We collect this information when you provide it to us or when you use or visit our Platform. Additionally, we may receive information from:

• Personnel, agents, and contractors involved in our operations;
• Third-party services linked to your account, such as Facebook for authentication;
• Business partners and service providers offering reselling or analytics support.

Note: We do not collect sensitive data, such as race, politics, religion, or health information.

How We Use Information We Collect

We use your personal information where:

• It is necessary to perform a contract with you.
• It satisfies a legitimate interest that is not overridden by your rights.
• You have provided consent for a specific purpose.
• We need to comply with legal obligations.

You can withdraw your consent at any time by contacting us, but this will not affect any prior use of your information.

How We Share Information

• We may share personal information on an aggregated basis for research, analysis, and improvement of our products and services.
• Third-party software integrated with our Platform may access your account. We encourage you to review their privacy policies.
• We may disclose information to comply with legal obligations or during business transactions, such as mergers or acquisitions.

How We Store and Secure Information

We use Google Cloud data hosting service based in the United States. Security measures include:

• Encryption using TLS/SSL technology;
• Password-protected accounts;
• Restricted access on a need-to-know basis;
• Regular reviews of storage and processing practices.

Note: While we take measures to safeguard your information, no transmission of data over the internet can be guaranteed as completely secure.

Your Rights

You have the right to:

• Request access to personal information we hold about you.
• Correct inaccuracies in your personal information.
• Request erasure of your personal information (subject to certain conditions).
• Restrict or object to the processing of your data.
• Withdraw consent for data processing where applicable.

To exercise your rights, contact us at privacy@tree-apps.com. We will respond within one month.

Changes to This Policy

We may update this policy from time to time. Continued use of our Platform after changes implies acceptance of the revised policy.

Contact Us

If you have any questions, contact us at privacy@tree-apps.com or write to:

Tree Apps
Uint 1110 11/F,Wang Lung St, 77-87,
Tsuen Wan,Hong Kong.
Attn: Chief Executive Officer

Cookies Policy

Cookies are small text files placed on your device when accessing our Platform. We use cookies to monitor usage and improve our services.

The types of cookies we use include:

• Strictly Necessary Cookies: Required for the operation of our site.
• Analytical/Performance Cookies: Help us analyze site usage.
• Functionality Cookies: Recognize you upon return visits.
• Targeting Cookies: Record your visit and preferences.

You can manage cookies via browser settings, but disabling them may limit functionality.